PagerDuty

PagerDuty Toolkit

The PagerDuty toolkit lets LLMs interact with PagerDuty via Arcade, enabling incident management, on-call visibility, and team/service introspection through natural language or automated workflows.

Capabilities

Incident lifecycle: Retrieve individual incidents or list them with filters (status, urgency, service, team, time range); acknowledge, resolve/reopen, or reassign incidents to specific users.
Activity & audit: Fetch log entries (the account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling: List current on-call entries and schedules to determine who is responsible at any point in time.
Services & escalation policies: Look up or list services (with name search) and escalation policies to understand routing configuration.
Teams & users: List or retrieve teams (with members and linked resources), list or search users by name/email, and fetch the authenticated user's own profile with contact and notification details.

OAuth

This toolkit uses OAuth 2.0 via PagerDuty. See the Arcade PagerDuty auth provider docs for setup instructions.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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